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PSIRA Claim Your Profile :

Organisation : Private Security Industry Regulatory Authority (PSIRA)
Facility Name : Claim Your Profile
Country : South Africa
Website :

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How To Claim Your PSIRA Profile?

The primary objective of the Authority is to regulate the private security industry and to exercise effective control over the practice of the occupation of security. Follow the below steps to claim your PSIRA profile.

Step-1 : Go to the link
Step-2 : Choose Profile
Step-3 : Select “Claim By” option
Step-4 : Enter the Mobile Number
Step-5 : Click on “Send OTP” button
Step-6 : Verify OTP and Proceed further to claim your profile

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The Authority hereby warrants that your personal information it receives through this process will be processed lawfully, fairly and transparently and all reasonable steps will be taken to secure its integrity and confidentiality. This will be done by taking appropriate, reasonable, technical and organisational measures to prevent loss, damage or unauthorised destruction and unlawful access or processing of your personal information

Collecting & Using Your Personal Data

The Company may use Personal Data for the following purposes:
** To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You:
** To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

** To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers:
We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes:
We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users:
When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.


Switchboard: 086 10 PSiRA (77472)
Helpdesk: 086 133 3850
International: +27 12 337 5500

Functions of PSIRA South Africa

The Private Security Industry Regulatory Authority (PSIRA) in South Africa is a government entity that is responsible for regulating and overseeing the private security industry in the country. The functions of PSIRA include:

Registration and licensing of security service providers:
PSIRA is responsible for registering and licensing individuals and entities that provide private security services in South Africa. This includes security officers, security businesses, and security training providers.

Compliance monitoring and enforcement:
PSIRA monitors compliance with the Private Security Industry Regulation Act (PSIRA Act) and other relevant regulations, standards, and codes of conduct within the private security industry. It conducts inspections, investigations, and enforcement actions to ensure that security service providers operate in compliance with the law.

Training and skills development:
PSIRA is responsible for setting and maintaining standards for training and skills development within the private security industry. It accredits security training providers and promotes continuous professional development among security officers to improve their skills and knowledge.

Additional Generic Procedure

To claim your PSIRA profile, you can follow these steps:
1) Go to the PSiRA website:
2) Click on the “Claim Profile” button.
3) Enter your ID number or passport number.
4) Enter the captcha code.
5) Click on the “Submit” button.

You will receive an SMS with a verification code. Enter the verification code in the required field and click on the “Verify” button. You will then be able to create a password and login to your PSIRA profile.

Here are some additional things to keep in mind when claiming your PSIRA profile:
1) You can only claim your profile if you are a registered security officer with PSIRA.
2) You will need to have your ID number or passport number handy.
3) You will need to be able to read and understand the captcha code.
4) You will need to be able to receive SMS messages.

Once you have claimed your profile, you will be able to access a variety of PSIRA services online, including:
1) Viewing your registration status
2) Downloading your certificate
3) Filing a complaint
4) Paying your renewal fees

Add a Comment
  1. Bathabile Lindi Nkosi

    Hello. What makes fingerprint to keep saying retake cause it’s the second time it happens I don’t know what to do anymore. I even went to the police station to take another fingerprint and I post them via email and when I called them yesterday they told me they haven’t received them but I sent via post office (fast mail) please help

  2. Kearabilwe Segalwe

    I tried to claim my profile since on the 20 of May 2023 even now,I still can’t claim it,thy send me different OTP numbers but when I used those OTP number it says Error,and also says I should contact psira.
    Please I need help.i don’t know what to do anymore

  3. Dhlamini Daniel

    Hi I got a message that my application is marked and approved

  4. Tekano Lekeba

    Help me

  5. SJ Ntlatleng

    I’ve been trying to book for my registration renewal online for two years and to no avail as dates are not available

  6. Matshidiso

    Hi guys since July I never heard anything from you guys but you psira takes only 8 week but nothing ,no SMS ,no email nothing Wats going on

  7. K. D Bloom

    Hello sir or madam.. Since January I didn’t hear anything about my psira.. Can you please tell me what’s the problem

  8. Anonymous

    I’m hlengiwe sikhakhane I went to kgn security school since March they didn’t submitted my grades I’m asking for help pls .I don’t know what to do now

  9. Amogelang ramunyisi

    Hy help me since January my psira is showing me grade E only so what is a problem

  10. Garikayi

    Please help as it is getting desperate: I have been to the PSIRA Offices thrice to submit my fingerprints so I can upgrade to Grade A. In all instances my fingerprints were “FAILED”.

    Isn’t there an alternative way to solve this issue because my Business is suffering as a result.

    I have gone to the Doctors and they say there is no medication available.

  11. Adam

    Hey please help me i went to police station to do a clearance then they can’t see my cass but when am going to the PSIRA office they me that am possible illicit so far i don’t know what to do in order to get PSIRA

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