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Organisation : Health Department
Facility Name : Ideal Clinic Monitoring System
Country : South Africa
Website :

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What is an Ideal Clinic?

An Ideal Clinic is defined as a clinic with good infrastructure, adequate staff, adequate medicine and supplies, good administrative processes, and sufficient adequate bulk supplies. It uses applicable clinical policies, protocols and guidelines, and it harnesses partner and stakeholder support. An Ideal Clinic also collaborates with other government departments, the … Show more.

Related / Similar Facility : SAHPRA New Health Product Applications Status Checker

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FAQ On Ideal Clinic Monitoring System

Frequently Asked Questions FAQ On Ideal Clinic Monitoring System

How did the Ideal Clinic programme came about?
Since the launch of the government’s green paper on National Health Insurance, various reforms and initiatives are underway to improve services to be provided under the future National Health Insurance. The Ideal Clinic programme is another initiative that was started by South Africa in July 2013 as a way of systematically improving the quality of care provided in Primary Health … Show more

How was the implementation of the Ideal Clinic programme fast tracked – Operation Phakisa?
To fast track the implementation of the Ideal Clinic programme, the Department of Performance Monitoring and Evaluation, the National Planning Commission in the Presidency and the National Department of Health are spearheading the use Operation Phakisa which is an 8-step methodology that facilitates the development of detailed plans to ensure successful implementation … Show more

How is a clinic evaluated to determine whether it obtained Ideal Clinic status?
The Ideal Clinic dashboard is used to determine the status of a clinic. Version 18 is currently in use. The dashboard comprised of 208 elements, categorized into 10 components and 32 Sub-components.( Download: Ideal Clinic Definition and Components Booklet). Each element on the dashboard is weighted as vital, essential or important and scored as green (achieved), amber … Show more

How is progress monitored?
A web based application is used to monitor the various elements on the dashboard. The application allows managers on all levels (district, provincial and national) to monitor the progress made. To access the application and obtain information on how to register go to the documents tab. The Snapshot of progress made tab gives a National overview to the public on the pr… Show more

The National Department of Health would like to thank the following organisations for contributing to the Ideal Clinic Realisation and Maintenance programme: Centre for Disease Control and Prevention (CDC), USAID, Health Systems Trust (HST), European Union (EU), USAID and UKaid.


Head Office
Civitas Building, Cnr Thabo Sehume and Struben Streets, PRETORIA
Postal address: Private Bag X828, PRETORIA, 0001
Switchboard: 012 395 8000
Email: idealclinic [at]

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