Company : WantItAll (Pty) Ltd
Head Office : Gauteng
Industry : Online Shopping
Service/Product : Toys,Video Games, Personal Health,Watches,Musical Instruments,etc
Website : http://www.wantitall.co.za/contact
WantItAll Customer Care Contact Details
Telephone : 087 943 4882
Related : Pick N Pay StoresCustomer Careline Number : www.southafricain.com/3557.html
General Enquiries :
Email : Enquiries AT WantItAll.co.za
** For all queries related to WantItAll.
** Due to the volume of emails received on a daily basis,all queries will be answered within 48 hours.
Payment Confirmations :
Email : Payments AT WantItAll.co.za
** Where you send your payment confirmations.
** Please include your order number in the subject line so that we may quickly identify your order.
Queries about your order :
Email : Orders AT WantItAll.co.za
** Queries related to an order you have already placed.
** All queries will be answered within 24 hours.
** Please include your ORDER NUMBER in the subject line,otherwise our system will automatically delete it and will therefore never reach the call centre.
Email : Feedback AT WantItAll.co.za
** Have a suggestion or found an error/bug on our site?
** Please let us know so that we can improve your shopping experience with us.
Important Information :
** You can at any time check the status of your order by clicking “My Account” at the top of the screen and then click the “My Orders” tab and then click on the order you wish to see the status of.
** Please note that due to the nature of our business, we will only provide you with a telephone contact number after you have placed your order with us.
Please Note :
** All queries via email can be answered to a higher quality level than telephone calls, as the call centre agents may need to look up information on your order and may therefore require a bit of time to resolve your query.
Fax Number : 086 505 1429
** We prefer to have all payment confirmations emailed to us as we have found it to be more reliable than a FAX.
Postal Address :
PO Box 197
Office Address :
49 Galaxy Ave
** Please note that we do not carry any stock at our premises.
** If you would like to contact us please email us as per our contact details below.
Frequently Asked Questions
1. How do I know if buying from you is safe?
We are a certified safe site by VISA and Mastercard. All of our credit card transactions are handled by Virtual Card Services. We don’t store your credit card information on our site at all, thus making it 100% safe for you.
2. I don’t have a credit card, or don’t want to use my credit card for online purchases, what can I do?
We accept EFT and direct bank deposit as valid forms of payment. We do not accept cheques. Our banking details are:
Bank: First National Bank
Acc Type: Cheque Account
Branch: Melrose Arch
Branch Code: 254405
3. I see that your DVD’s/console games are zoned for region 1. Can I still use them on my locally bought console/player?
A lot of modern DVD players can play DVDs irrespective of their region. It’s best to check with the supplier of your DVD player before purchasing a DVD from us. With regards to console games, locally bought games will not work on imported consoles and visa versa.
4. Do your prices include VAT?
Our prices are all inclusive of VAT
5. What exactly do you mean by ‘Working Days’?
A working day is any day of the week from Monday to Friday
6. I’m trying to decide between two products. Which is the better of the two?
We stock about 14 million various products on our site, and we thus understand that narrowing out to two that you want is still an achievement. Unfortunately though, with so many products in stock, it’s difficult to professionally advise you on which product to buy exactly. The best is to do some online research before a purchase is made.
7. Why don’t you have a phone number listed on your site?
Due to the overwhelming number of calls we received, we decided to remove our telephone number so we could manage enquiries through email. Please send a mail through our “Contact Us” section, and we will be sure to get back to you ASAP.
8. Do you guys charge a delivery fee and if you do, why isn’t it displayed?
We do charge a delivery fee for items. The reason why we don’t display it is due to it being calculated partially by the total weight of your order and then the rest is determined by where it has to ship to in South Africa.
9. Can you ship directly to me or must I collect my order from the post office?
We will ship anywhere in South Africa, directly to your door or your place of work, whichever suits you. We also ship to farms, but this will increase the delivery fee. The only locations we will not ship to our private bags or PO boxes, where a person is not available to accept the order
10. Can you tell me on which day exactly I will receive my item?
Unfortunately we cannot give you an exact delivery date. This is due to items often being held up in customs, a factor which we have no control over. We do promise to get your item to you as soon as it has cleared customs.