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Imperial Group Medical Scheme : imperialgroupmed.co.za

Name of the Organization : Imperial Med
Type of Facility : Imperial Group Medical Scheme
Head Office : Braamfontein

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Website : https://www.imperialmotusmed.co.za/
Guideline : https://www.southafricain.com/uploads/4693-memberguide.pdf

What is Imperial Group Medical Scheme?

** Imperialmed is the in-house medical scheme for all permanent employees of Imperial Holdings Limited and its associated and subsidiary companies.

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Related / Similar Scheme : Thebemed Medical Scheme

Medi Call :
** Medi Call is contracted as Imperialmed’s independent scheme manager.

** Medi Call is an independent, subsidiary company of Imperial Holdings Limited and is therefore well-positioned to represent the members of the Scheme independently from the Administrator, MMI Health.

** In this regard, Medi Call reports to the Board of Trustees and is responsible for assisting the Board of Trustees in developing clear and sustainable strategies and to ensure that these strategies re implemented.

How will this member guide help you :
** This member guide has been developed specifically to help you understand your Scheme and the benefits it offers you.
** It explains all the relevant processes you need to follow before claiming.
** Please note that any reference to you as the member in this member guide includes your registered dependants.

Responsibilities of Imperial Medical Scheme

as a member You have to :
** Understand how Imperialmed works.
** Keep the Scheme up to date on any changes to your membership details.
** If you do not notify the Scheme timeously, this may have financial consequences for you as a member.

** Check all accounts from service providers, as well as your claims statements from the Scheme, to make sure that all your details are correct and that your claims have been processed correctly.
** Inform the Scheme before you are admitted to hospital, as you require a pre-authorisation number for in-hospital services.

** If you do not obtain a preauthorisation number, you may have to make a co-payment of R500
** File all your documentation from the Scheme and keep it in a safe place so that you may refer to it at any time.

** Keep your membership card in a safe place so that no one else can use it.
** Follow all the procedures set out by the Scheme.
** Review your circumstances annually to ensure that you are on the correct benefit plan.

Points to remember :
** You need to obtain pre-authorisation from the Scheme at least 48 hours prior to the admission date to hospital or within 48 hours of an emergency admittance for the following events :

** hospitalisation;
** admission for mental health and drug or alcohol dependency;

** confinements (birth of baby);
** CT, MRI and radio-isotope scans;
** organ transplants;
** cancer medication and related treatment; and

Contributions of Imperial Medical Scheme

Contributions are calculated on the basis of :
** the member’s income; and
** the number of a member’s dependants.
** Contributions are paid for a maximum of three children and late joiner penalties may apply.

** Contributions of working members are paid monthly in arrears and must be paid to the Scheme by no later than the third business day of the month following the last business ay of the month in which it became due.

** If it is not paid within 30 days of the due date, the Scheme has the right to give the member notice that if contributions or other debts are not paid within a further 30 days of the notice, his/her membership may be suspended or cancelled.

Contact Address :
IMPERIALMED
PO Box 32759
Braamfontein
2017

FAQ On Imperial Group Medical Scheme

Frequently Asked Questions FAQ On Imperial Group Medical Scheme

Q: What is the Imperial Group Medical Scheme?
A: The Imperial Group Medical Scheme (IGMS) is a medical aid scheme in South Africa that provides healthcare benefits to members and their dependents.

Q: Who is eligible to join IGMS?
A: Membership is open to all employees of Imperial Group and their dependents.

Q: What benefits does IGMS offer?
A: IGMS offers a range of benefits including in-hospital cover, chronic medication cover, day-to-day benefits, maternity benefits, dental and optometry benefits, and emergency medical assistance.

Q: What is the process for claiming from IGMS?
A: Members can claim from IGMS by submitting a claim form and supporting documentation to the scheme. Claims can be submitted electronically, by mail, or in person at the IGMS offices.

Additional Simplified Procedure

Here are the steps on how to apply for Imperial Group Medical Scheme online:
1. Go to the Imperial Group Medical Scheme website: https://www.imperialgroupmed.co.za/.
2. Click on the “Apply Now” button.
3. Select the option that applies to you.
** If you are an employee of Imperial or Motus, you will need to select the “Employee” option.
** If you are a dependant of an Imperial or Motus employee, you will need to select the “Dependant” option.
** If you are a self-employed individual, you will need to select the “Self-Employed” option.
4. Enter your personal details, including your ID number, cellphone number, and email address.
5. Create a username and password.
6. Enter the verification code that is sent to your cellphone.
7. Upload certified copies of your ID and other relevant documents.
8. Pay the application fee.
9. Click on the “Submit” button.

Once you have submitted your application, Imperial Group Medical Scheme will review your application and let you know the outcome within 21 days.

Here are some additional things to keep in mind when applying for Imperial Group Medical Scheme online:
** You must be a South African citizen or permanent resident to apply for Imperial Group Medical Scheme.
** You must be at least 18 years old to apply for Imperial Group Medical Scheme.
** You must have a valid South African ID number to apply for Imperial Group Medical Scheme.
** You must pay the application fee to apply for Imperial Group Medical Scheme.

1 Comment
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  1. Rosemary

    How can I get my membership certificate?

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