sassa.gov.za Apply For Social Relief of Distress : South African Social Security Agency

Name of the Organization : South African Social Security Agency
Type of Facility : Apply For Social Relief of Distress
Location : Pretoria
Website : https://www.sassa.gov.za/Pages/Social-Relief-of-Distress-Grant.aspx

What is Social Relief of Distress?

** Social relief of distress is temporary provision of assistance intended for persons in such a dire material need that they are unable to meet their families’ most basic needs.

Related / Similar Service :
SASSA Unemployment R350 Grant

SASSA Apply For Child Support Grant

This could be due to any of the following factors :
** you need help while you wait for your children’s grants to be processed
** a crisis or disaster has occurred (e.g. your house has burnt down)
** you do not qualify for a grant, and you are in a desperate situation

** you are unable to work for a period of less than six month because you are medically unfit
** you are unable to get maintenance from the other parent of your child or children

** the breadwinner in the family has died
** the breadwinner has been sent to prison for a short time (less than six months)
** you have been affected by a disaster, but the area or community in which you live has not been declared a disaster area.

What Do You Get?

** The Social Relief of Distress may be in the form of a food parcel or a voucher to buy food. Some provinces give this assistance in the form of cash.
** Social Relief of Distress is given for a short time only – usually for up to three months, which may be extended for another three months.

How To Apply For Social Relief of Distress?

** Apply for social relief of distress at your nearest South African Social Security Agency (SASSA) office.

Submit your application with the following documents :
** your 13-digit bar-coded identity document and your children’s birth certificates.

if your identity document and/or a birth certificate are not available :
** an affidavit commissioned by a Justice of the Peace.
** The affidavit must contain a clause which indicates that provision of incorrect or inaccurate information will result in prosecution in terms of Section 21 of the Social Assistance Act, 2004.

** a sworn statement by a reputable person who knows the applicant and the child. This may be from a councillor, traditional leader, social worker or minister of religion.
** proof that an application for a birth certificate or identity document has been lodged with the Department of Home Affairs.

** where applicable, a temporary identity document issued by the Department of Home Affairs.
** a baptismal certificate.
** a road to health clinic card.
** a school report.

Please note :
** No application can be processed without the sworn statement/affidavit.
** If you do not have an identity document and birth certificates, an affidavit from your local police station, chief, councillor or religious leader may be enough proof.

Documents Required For Social Relief of Distress

Following documents are required for Social Relief of Distress

Show proof that you :
** have applied for a grant
** have had an emergency (e.g. provide a police report that your house burnt down)
** have tried to get maintenance

** have no other support
** are married, divorced, or single
** have no income
** have a short-term medical disability.

How long does it take :
** Your application will be processed immediately.
** Once your application is submitted, it will be assessed for credibility and your genuine need for the service.

** Even if you do not have all the documents, you will get your first month’s food parcel, voucher or cash.
** Remember to take all the documents to the officer before the second month’s payment is due.

** If you do not, you may not get your second and third month’s food parcel, voucher or cash.
** If there is no change in your circumstances after you have received the grant for three months, you may apply to have the grant extended for another three months.

How much does it cost :
** The service is free.

Forms to complete :
** The application form is not available online, but you can get it at your nearest (SASSA) office.

Who to contact :
** South African Social Security Agency(SASSA)

SRD Contact Numbers

Regional Contact Numbers for Social Relief of Distress (SRD) Applications. Applications could be made by either calling SASSA National Call Center: 0800 60 10 11 or Email to: grantenquiries [AT] sassa.gov.za

FAQ On SASSA SRD

Here are some frequently asked questions (FAQ) about Social Relief of Distress (SRD) offered by the South African Social Security Agency (SASSA):

Q: Who is eligible for Social Relief of Distress (SRD)?
A: Eligibility for SRD is based on specific criteria set by SASSA. Generally, individuals and families who are South African citizens or permanent residents, and are facing extreme circumstances that prevent them from meeting their basic needs, may be eligible for SRD. Eligibility criteria may include factors such as income, assets, and household composition. It’s important to check the specific eligibility requirements for SRD on the SASSA website or contact your nearest SASSA office for accurate and up-to-date information.

Q: How long does it take to process a Social Relief of Distress (SRD) application?
A: The processing time for SRD applications may vary depending on factors such as the volume of applications, the complexity of the case, and the availability of resources. It’s important to note that SRD is intended to provide emergency relief, and the processing time may be expedited for cases that require urgent assistance. It’s recommended to follow up on your application with SASSA or your nearest SASSA office to inquire about the status of your application.

Additional Generic Procedure

You can apply for the Social Relief of Distress (SRD) grant online through the SASSA GovChat App or the SASSA website.

Here are the steps on how to apply for the SRD grant online through the SASSA GovChat App:
1. Download the SASSA GovChat App from the Google Play Store or App Store.
2. Open the SASSA GovChat App and create an account.
3. Select the “Social Relief of Distress” option.
4. Enter your personal information, such as your name, surname, ID number, and contact details.
5. Select the type of grant you are applying for.
6. Confirm that you have read and understood the terms and conditions.
7. Submit your application.

Here are the steps on how to apply for the SRD grant online through the SASSA website:
1. Go to the SASSA website.
2. Click on the “Social Relief of Distress” link.
3. Click on the “Apply Online” button.
4. Create an account and login to the system.
5. Enter your personal information, such as your name, surname, ID number, and contact details.
6. Select the type of grant you are applying for.
7. Confirm that you have read and understood the terms and conditions.
8. Submit your application.

Here are some of the required documents for the SRD grant:
** A copy of your ID document or passport.
** A proof of residence.
** A bank account statement.

You can also apply for the SRD grant in person at a SASSA office. The processing time for the SRD grant is typically 2 weeks. However, it may take longer during peak application periods. You can check the SASSA website for the latest information on processing times.

Once your application has been processed, you will be notified of the status of your application. If your application is approved, you will receive the grant in your bank account within 7 days.

Here are some additional tips for applying for the SRD grant:
** Make sure you have all the required documents before you start the application process.
** Read the instructions carefully before you start filling out the application form.
** Make sure you enter your personal information correctly.
** Keep a copy of your application for your records.

If you have any questions about applying for the SRD grant, you can contact SASSA customer service.