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GEPF Self Service Registration : Government Employees Pension Fund

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Organization Name : GEPF
Facility Name : GEPF Self Service Registration
Applicable For : Government Employees in South Africa
Website : https://www.gepf.co.za/

GEPF Self Service Registration

The Government Employees Pension Fund (GEPF) is Africa’s largest pension fund.

Related / Similar Service : How to Transfer into GEPF?

How to Register?

Just follow the below steps to register for GEPF Self Service.

Steps :
Step 1 : Visit the official website of GEPF through provided above.
Step 2 : Next click on the “Self Service” link in the menu bar.

Step 3 : Regsiter with RSA ID number/ Foreign Passport Number
Step 4 : Please enter your details below. We’ll send a one time pin(OTP) to the cellphone number or email address provided.
Step 5 : Finally click on “Create My Profile” button to create your account.


1. What happens if the member retires but dies within 5 years of retirement?
When a member dies within 5 years of retirement, the following benefits accrues;

** A once-off lump sum (balance of the 5 years annuity) that will be paid to the member’s beneficiaries, as per the nomination form or paid to the deceased member’s estate, if a deceased member did not have beneficiaries, and

** A monthly pension that is paid to the deceased member’s spouse (spousal annuity)

2. How is the spousal annuity calculated?
If you die in service, the spouse’s annuity is half of the annuity that you would have received had you retired on the date of your death

The calculation is as follows;
50% X [(1/55 X final salary X pensionable service period) + R360]

3. Documents to be submitted to claim spousal annuity
A certified copy of the deceased’s ID (certified within the last six months)
** A Banking details form (Z894)
** A certified copy of the death certificate
** A certified copy of your ID your ID and confirmation of death by the Department of Home Affairs

** A certified copy of marriage certificate OR your customary union certificate / lobola letter / civil union certificate OR a certificate confirming your Hindu or Muslim marriage OR marriage in terms of any religion

4. What happens if the main member is not married or have a life partner?
If the main member is not married at the time of death, no spouse’s pension is payable.

5. What is Spouse Annuity / Life Partner pension?
A monthly pension or annuity is only paid to the spouse or life partner of a member or pensioner who has died. It is not paid to other dependants or beneficiaries who may have been named on the Nomination of Beneficiaries form

6. What is child’s pension?
When a GEPF member dies, the GEPF pays a monthly pension to his/her young children – this is called child pension. We pay child pension to the children of our deceased members – from birth to 22 years old.

7. Why are we being taxed while working (salaries) and even when we withdraw our pension benefits?
The South African Revenue Services (SARS) taxes all forms of income including pension benefits. The Income Tax Act 58 of 1962, prescribes the basis on which pension benefits must be taxed. The taxation for pension benefits on the mode of exit from the pension fund, namely;

** Withdrawal,
** Retirement , Death or Severance Benefits
Depending on the mode of exit the applicable tax tables as prescribed by SARS is applicable.

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Add a Comment

    I have made three attempts to register but in vain

  2. Buhle Bengeza

    good morning
    I have been trying to register but it says my details don’t match.

  3. Neville

    Good afternoon i am having difficulty registering every time I try it says my details don’t match i receive the OPT no it says it’s wrong .

  4. Meisie Letsele

    I’m struggling to get password.registering is challenge

  5. Babalwa Nopote

    Hi I’m struggling to register, help please.

  6. Martha Matshiga

    I want to update my beneficiaries

  7. Caroline mmamokete matekane

    I am trying to register but im failing, please help.ihave been trying for almost a week.

  8. Patience

    My father passed away within 5 years after his retirement and my mom did not received anything from GEPF to date.

    I want to help my mom claim what is the process?

  9. Philisiwe

    I want to submit the beneficiary’s nomination form please help.

  10. Riaan Christiaan Cronje

    I am struggling to register can you please help me

  11. Annah Mahamotsa

    I want to register for GEPF online registration

    1. Riaan Christiaan Cronje

      Morning i want to register for the self service account but i am struggling.I am working for the department of correctional service for the past 36 years .ID number 66122951XXXXX pension number 9649XXXX

  12. Thabisile Mlambo

    Assist me to register

  13. Thabisile Mlambo

    I’m truggling to register I enter my correct details

  14. Phume mbuli

    I tried to register on self-service but but when I continue it refuses

  15. Johanna Magdalena Haarhoff


  16. N.G. GAIKA

    Kindly assist me in the registration as a member. I am struggling to do so.

    1. Lucia

      Good day. I am struggling to register via self service. I am entering my correct information, but it still doesn’t want to work. I can’t even enter the questionnaire and I do not receive the OTP pin

  17. Lettie

    Good Day:
    I tried to apply for self service registration but every time I click on create profile it fails. I just proceed to home address and cell phone no. I also emailed a registration form but received no response.

  18. Mopeli L

    I’ve trying to register more than 20 times but it keeps on saying it will send OTP but to no avail and then shows try again and register. This app is so useless

  19. B M kekana

    I want to Register for self service there is strange language

  20. Kholiswa

    I have been trying it refuses to create my profile, says,they are sending my OTP, but never sent

  21. Mathabo monareng

    I have been trying to register but it refuses saying my email address is not matching

  22. Sengiphiwe Velephi Mahlobo

    I tried to register but I failed, how can I do to start again as to logout

  23. Yvonne

    Good day. I have been trying to register for self service but when I try to click create profile it refuses to ho through.

  24. Ntombenhle Linda

    I will also like to apply

  25. musa golden maluleke

    I want to register for GEPF online registration

    1. Thavha Hilda Mudau

      I want to register but when I enter the email and enter register.it doesn’t go through

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